Cookies Policy

This Website is operated by Together Financial Services Limited, trading as “Together”, a company registered in England and Wales under company registration number 02939389 and its registered office address situated at Lake View, Lakeside, Cheadle, Cheshire, SK8 3GW. References in this Cookies Policy to "we", "us", "our" and "ourselves" are references to Together Financial Services Limited. References to “you” or “your” are references to any person reading this Cookies Policy.

This Cookies Policy explains what cookies are used by the Website and what we do with the information we obtain from those cookies. Please see our Privacy Policy above for information of how the Website collects your personal data. At this time the cookies we use do not collect any personal data about you – if this changes we will update this Cookies Policy to explain this and the purposes for which that personal data is used.

We encourage all of our customers to familiarise themselves with this Cookies Policy to understand how the Website uses cookies and your choices in relation to cookies usage. We reserve the right in our sole discretion to amend this Cookies Policy from time to time. In this event, we will post the revised policy on the Website. We encourage you to periodically re-read this Cookies Policy so that you remain informed as to how the Website uses cookies. We may, where necessary, notify users of any modified version of this Cookies Policy that might materially affect the way in which the Website uses cookies. We may do so via a banner on the Website which users will see at their next visit.

USE OF COOKIES

This Cookies Policy sets out how the Website (including (without limitation) any ‘web-chat’ facility) uses cookies. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

A description of the types of cookies used by the Website and how we use them can be found below. We may update this description from time to time. As mentioned, steps will be taken to draw this to the user’s attention and to collect appropriate new consents at that time, where necessary.

When users use the Website they will be using a browser and this means that they can control, block or restrict cookies through their browser settings. Information on how to do this can be found within the Help section of the browser used. All cookies are browser specific. Therefore, if you use multiple browsers or devices to access websites, you will need to manage your cookie preferences across all of these elements. In addition when you first visit our Website you will see a cookies consent banner or pop-up which draws your attention to the fact that cookies are used and which links through to this Cookies Policy.

There are also several online resources that can provide more information on cookies and how they can be controlled within a variety of different web browsers. Please visit either http://www.aboutcookies.org or http://www.allaboutcookies.org for more information.

If you use a mobile device to access the Website, you will need to refer to your instruction manual or other help/settings resource in order to find out how to control cookies on the particular device.

Please note: if you restrict or delete cookies, you may experience a loss of functionality while accessing the Website and you will be treated as a first time visitor the next time you visit the website.

The Website uses session cookies (which expire once a user closes their web browser), session cookies are analysed by Google Analytics and give us information about the time you spent on the Website, which parts of the Website you visited and any click-through you followed in the Website. The Website may also use persistent cookies (these remain on a user’s computer or other device when they close their web browser – until such time as they expire or the user deletes them).

We have grouped the cookies used by the Website into the following categories, to make it easier for you to understand why we use them:

• Strictly Necessary: these cookies are strictly necessary for the Website to work properly and for us to keep it secure. They are needed to allow users to use the Website and its features, including to move between pages of the website.
• Functionality: these cookies enable technical performance of the Website and allow us to ‘remember’ the choices users make and their preferences. They allow us to give a better online experience, such as ‘remembering a user’ (e.g. their language preferences) when they next access the Website. They also help us to track performance of the Website.
• Performance/Analytical: these cookies allow us to collect certain information about how a user navigates the Website. They help us to understand which parts of the Website are interesting to users and which are not as well as what we can do to improve the Website. They also help us to identify when lots of people give up on an application process at a particular step – so we can try to make that step easier to use.

You might notice that some cookies on the website are not related to us (i.e. Together Financial Services Limited). This is because some of the pages on the Website contain embedded content from third party websites – such as video from YouTube, Twitter or LinkedIn for example. Because this content is from another website, we do not control the cookies which relate to this. If a user wants to change their cookie preferences to block these third party cookies, they should check the third party websites for information on how to manage their cookies.

We may also embed social sharing icons throughout the Website. These sharing options are designed to enable users to easily share the Website’s content with their friends using a variety of different social networks. These social sharing sites may set a cookie when a user is logged into their service. Please note that we do not control the dissemination of these cookies and users should consult the relevant third party website for information on how these cookies are used and how the user can control them.

Last updated: May 2018